Best Enterprises Australia
Pty Ltd and its subsidiaries (referred to throughout this Policy as We,
Us, Our, The Company, The Group, Our Organization or Best Enterprises)
provide electronic services including a Retail Online Store; a Trade
Store; a Computer Club; and an Online Media Publication.
In the course of
conducting business it is essential for Our Organization to gather
aggregate information as well as the personal information of Our
Organization’s customers, clients, members and visitors. This Policy has
been created in order to make you aware of the information gathering and
dissemination practices for The Company, in the actual world, and for The
Company’s Internet Pages,
http://auscom.net and Our Company’s
linked Internet pages (The Websites), in the cyber world. This Policy is
in addition to The Company’s Terms of Use and Conditions of Use governing
The Websites and should be read in conjunction with these Terms and
Conditions of Use. By using The Websites you agree to Our Organisation’s
Privacy Policy. If you do not agree to The Policy, please do not use The
Websites.
Privacy of Your Personal Information
Best Enterprises upholds
your right to confidentiality in respect to your personal and private
details. Personal information provided to The Company over the Internet,
is processed on a secure server to ensure the privacy and confidentiality
of that information. Whether you provide information to Us in written or
digital format, you can be assured that Our Organisation maintains
professionalism and strict security at all times to ensure the
confidentiality and privacy of your personal details.
The Company does not
divulge, exchange or sell your personally identifiable information with
any other organization. The information you provide The Company is simply
to allow The Group to communicate with you, to keep you informed of any
changes to Our Organization, to announce other important information to
you including media releases, to let you know of any money saving
opportunities in the area/s of your interest, to advise you of special
offers and deals, to run competitions and give-aways, to inform you of
business opportunities etc. Personal information is also collected for
legislative or regulatory requirements.
Best Enterprises
continually strives to expand the services and products that are available
in your area, extend The Group’s services and products to other areas and
to enhance the quality of those services and products. Through your
personal and aggregate information The Company is able, not only to
communicate with you, but to carry out the necessary research that will
enable Our Organization to improve in order to better meet the needs and
demands of all The Company’s customers, clients and members as well as
visitors to The Company’s Internet sites.
Aggregate Information
Aggregate Information is anonymous data, that we use to analyze trends,
administer The Websites, diagnose problems on The Website's servers, track
user's movement, gather broad demographic information for aggregate use
and to help improve the quality of the web pages on The Website. Whenever
a page is requested from Our web server, We record the time, date and URL
and country of the request, along with information on the browser software
that is being used. This information is collected to enable us to better
understand the preferences of our members and to enable us to improve Our
communications and tailor Our Services to meet Our clients, customers,
members and visitors needs. Our Organization does not connect any of this
information with Personally Identifiable Information.
Personally Identifiable Information
Personally Identifiable Information is any information that personally
identifies you. When you become an online member through The Websites by
joining our club, or when you register for information, enter
competitions, open an account with Best Enterprises, make credit card
payments or carry out other online transactions with Us, We ask you for
your personal details including: personal name, business name, post code,
date of birth, country of origin, gender, residential address, delivery
address, email address, other contact details and credit card details. We
also collect information, which may be necessary to satisfy the
legislative account opening requirements and to comply with other
legislative and regulatory requirements.
We may
also ask you to provide Us with some lifestyle information when you
register with The Websites or open an account with Best Enterprises or for
various features of The Websites. All the information you provide, enables
Us to identify who is using the service and allows Us to build Our
Organisation to suit Our valued customers, clients, members and web
visitors. It also enables you to get the most out of The Websites and Our
services.
Disclosure
Here are
some ways we might use or disclose your Personally Identifiable
Information:
•
To
notify you if you are a winner.
•
To send you important
information about Best Enterprises and the Website.
•
For business purposes
(within the terms stipulated in the three paragraphs under the section
“Privacy of Your Personal Information”)
We will
not disclose any Personally Identifiable Information about you for any
other purpose without your consent unless We believe it is necessary:
•
Because it is
required or authorised by law.
•
To
provide you with a service which you have requested
•
To implement
Our terms of service.
•
To
assist a law enforcement agency or agency responsible for national
security in the performance of its functions.
•
To protect Our rights
or property or those of any Website user, or any member of the public.
•
To lessen a
serious threat to a person's health or safety.
We may retain the content of
any email that you send to Us. Any personally identifiable information
contained within those emails, including your email address, will only be
used or disclosed in the ways set out in this Policy. Our Organization,
may monitor the content of your email message for business purposes, or
during routine security checks for email abuse.
SITE
AND SERVICE UPDATES
We also
send you site and service announcement updates about services for which
you have registered. Members are not able to unsubscribe from service
announcements, which contain important information about the service. We
communicate with you to provide requested services and in regards to
issues relating to your account via the email you registered with us.
UPDATING PERSONAL INFORMATION
If
you've given us personally identifiable information in the past and you
want to update it, here are your choices:
1.
Visit Us at
http://www.bestenterprisesaustralia.com
and change or update your personal details,
2.
Contact
The Company’s Area Office for your area,
3.
Mail your changes to Us by
letter at this address:
Privacy Coordinator
Best Enterprises Australia Pty Ltd
PO Box 2720
Bundaberg QLD 4670 Australia
A cookie is a piece of data stored
on your hard drive containing information about your computer. The use of
cookies on websites is a common industry standard. Cookies act as unique
identifiers, used to distinguish between different members. They can enable
us to track and target your interests to enhance your experience on our
site. For instance, by setting a cookie on the Website, you would not have
to log in a password more than once, thereby saving time while on our site.
The
Websites use cookies to allow access to the “members only” and “account
holder only” sections. Most browsers are initially set to accept cookies. If
you'd prefer, you can set yours to refuse cookies or to alert you when
cookies are being sent. You can also delete cookies from your hard drive at
any time. If you reject or delete cookies, you may still use the Website,
however, you will not have access to “members only” and “account holder
only” areas of the site. This means that you would not be able to:
participate in any of our competitions; register for, or use, an online
account; apply for, or utilise, your membership; shop at Our online store,
or register for business opportunities etc.
We may
also use cookies when we conduct voting polls, surveys, and contests to
limit multiple responses and registrations. You can be certain that We will
never use cookies to retrieve information from your computer (except if it
was originally sent by us to you in a cookie). We do not associate
information obtained from cookies with Personally Identifiable Information.
Some of
the Internet sites linked to Our Organisation’s Websites may use cookies
(for example, advertisers). Best Enterprises has no access to, or control
over, these cookies.
SECURITY OF PERSONAL INFORMATION
Best
Enterprises has taken reasonable precautions to protect the security of your
Personally Identifiable Information, which We collect, either digitally on
the Website or in written form. These precautions include: protection of
passwords using secure web pages and industry standard encryption;
procedures and fail-safe administrative practices to preserve the security
of the information in our own systems and to prevent unauthorised access,
modification, use or disclosure; and back-up systems to prevent accidental
or malicious loss of data.
Unfortunately, there's always a risk involved in sending information through
any channel over the Internet and you send information over the Internet
entirely at your own risk.
To the
extent permitted by law, we will not be responsible for any unauthorised
access or use of this information.
When you
register on the Websites you will create a user name and password. You can
play an important role in keeping your personal information secure, by
maintaining the confidentiality of any passwords and account details you use
on the Website.
If you
suspect that someone has your user name and password without your
permission, please let Our Privacy Officer know, or change them immediately
on The Website. You can change or reset your password online when you log
in.
A few of
our employees and contractors will have access to your personal information
to a level that is necessary to enable them to perform their jobs. They are
legally obliged to respect the confidentiality of any personal information
held by us.
LINKS
TO THIRD PARTY WEBSITES
The
Websites contain links to other sites. Please be aware that we are not
responsible for the privacy practices of such other sites. We encourage our
users to be aware that when they leave our site it is important to read the
privacy policies of each and every web site that collects personally
identifiable information. This privacy policy applies solely to information
collected by Our Websites.
NOTIFICATION OF CHANGES TO THIS PRIVACY POLICY
If Best
Enterprises decides to change this privacy policy, We will post those
changes on the Website so Our users can always check what information We
collect, how We use it, and under what circumstances, if any, We disclose
it. If at any point We decide to use personally identifiable information in
a manner different from that stated at the time it was collected, We will
notify Our customers, clients and members by way of an email. Users will
have a choice as to whether or not We use their information in this
different manner. We will use information in accordance with the privacy
policy under which the information was collected.
ADDITIONAL PRIVACY INFORMATION
If you are
interested in obtaining additional information about privacy, you can visit
the Australian Federal Privacy Commissioner's website at
www.privacy.gov.au. |
